FAQ (Frequently Asked Questions)

If your questions are not answered by these FAQs, please contact us. Email support@gogetrealestate.com. Or call 928-445-2564, Monday-Friday, 8 a.m. to 6 p.m., Mountain Standard Time. (Arizona does NOT go on Daylight Savings Time during the summer.)

1. How does the trial membership work?

First, to protect the integrity of this site from fraud, pranks and malicious activity, we verify identity of trial members by a valid credit card and contact information. With the trial, you will have 7 days free with the same full benefits as a paid member. You can create your web page immediately after signing up. Share it with other real estate agents and trusted fans to get their feedback. If you determine your GoGetRealEstate.com professional profile won’t help new, repeat and referral customers find you, do nothing. Your card will NOT be charged and your membership will expire automatically. If you want to continue membership, log in and select Add/Renew at the bottom of My Account page. (Trial membership is limited to one time per person.)

2. What should I know about creating my Username?

Your Username will become part of your URL (web address) so you’ll want to keep it professional. We strongly recommend you use your own name or some variation, not your company’s name or initials. Think PERMANENT web address. For example, Jenny Pradler’s Username is Jenny so her web address is GoGetRealEstate.com/Get/Jenny. It could be JennyPradler, JPradler, JennyP, Pradler, and so on. Avoid anything you wouldn’t want on your business card. Keep in mind your customers won’t need your Username to find you on our site. They can find you quickly with a search for your first and/or last name. (Try a first name search using: jenny.) We recommend you use a combination of upper and lower case letters since they are easier to read. Minimum of 4 and maximum of 17 characters and/or numbers.

3. Why should I enter my contact information immediately?

Enter your basic contact info as soon as you join so you will show up in search results right away. It’s quick and easy to do. So even if you do nothing else when you join, fill in your name, complete address (your city and state are required for search), phones, email and company. You might even want to quickly check off your specialties. Select Add at the bottom of the page and your information will be available within a few seconds.

4. How do I create my custom web page?

It’s easier than you think. If you can fill in a form, you can create your professional profile page. Select the Login tab at the upper right. Login with your Username and Password and you will be taken to the My Account page. Select Edit My Web Page to open the template. You can begin filling out the template online, though we suggest you first download the Edit My Web Page Worksheet and begin preparing your information off line. Here are a few tips for creating your page:

1. You can complete your page online in stages. Any time you want to stop, you can click the Add or Update button at the bottom of the template and post what you have entered so far. (After your initial entry, the button changes from Add to Update.) Remember to select Add or Update or your entries will be lost!
2. Use a word processing program to prepare text for certain sections like Experience and Customer Testimonials. When you are satisfied with your text and it is below the word count maximum (usually about 100 words), simply copy and paste it from your word processor into the respective online fields (boxes) in the template.
3. Customer testimonials increase your credibility. If you’re waiting for testimonials from your customers, here’s a tip: Contact your best customers and say you’d like to have a testimonial from them to use in your marketing. If they agree, ask them how they would describe your service. Take notes. Then say you’ll edit their comments and send the testimonial back to them for their approval. Some customers may tell you to write the testimonial yourself which could be even better because it will allow you to feature unique aspects of your service. Just be sure they see and approve the final version before you begin using it in your marketing.
4. You do not have to complete every item that is offered. For instance, if you do not fill in Cell Phone, that item will disappear and the remaining items will move up. Your posted page will NOT show any blank sections.
5. Photo and logo: You may upload these files yourself. The option to upload these files will not appear until you have started your page and selected Add to save at least your name and contact info. If you choose, you can email your photo and logo to us and we’ll post them for you. If you don’t know how to attach your files to your email, please email us for help.
6. Important: You must select Add or Update at the bottom of the template to save and post your entries or your changes will be lost.

5. How do I review my page?

After you have saved your entries, you will be sent back to My Account page. Select View My Web Page on My Account page or select the My Page tab at the top right. (If your changes do not show up, select Refresh at the top of your browser.) You may go back and forth between the My Account page and View My Web Page by selecting the Member Options tab and the My Page tab at the upper right.

6. Why does the site look different when I view my page?

Your profile page will look different because we remove distractions. The sidebar disappears when your page is presented to a web site visitor. Also, we will never host those annoying flashing banners and ads on your page. Your page is all about you. To get back to My Account, select the Member Options tab at upper right.

7. Do I have to include my photo on my web page?

No, it’s not required, but we highly recommend it, particularly if you decide to add the optional audio feature. One of the benefits of having your own web page is being able to use it to introduce yourself to new customers. Customers will feel they know you better if your page includes your photo. So, even if you hate every photo ever taken of you, grit your teeth, repeat to yourself, “It’s good for business,” and post that photo! To upload your photo, login to go to My Account page, select Upload my photo and logo, and follow the instructions. Note: This “photo and logo” option appears after you Add your web page with at least your name and contract info. You can also email us your photo and logo and we’ll upload them for you at no charge.

8. Will you critique my web page?

Only by request for paid members, and as time permits. We want you to have the best profile possible, so we will help whenever we can. You can post your web page and email us for editing assistance. We suggest you prepare your information in advance using the Edit My Web Page Worksheet and ask a peer, manager or friend to review your proposed web page information.

9. Will you create my page for me?

With our Premium Membership and Traffic-Builder Packages, we will create your page for you. Send all of the information for your profile at one time within 7 days of joining. Email a rough draft of the completed Edit My Web Page Worksheet, saved as a Word document, along with your photo and logo files. Please be sure to include testimonials. You want to make a great first impression, and testimonials give you instant credibility. After we create your initial page, changes and updates will be up to you.

10. How do I print my page as a flyer?

Log in with your Username and Password. On your Member Account page, locate the New PDF Flyer Generator section. Depending on how much information you have on your page, select the letter size or legal size pdf. You may have to experiment with this. If your page is too long for letter size, you can select the legal pdf; then when you are ready to output to your printer, select the option for your printer that lets you reduce to fit-to-margins or fit-to-page so you can print to a letter size sheet.

11. When does my membership start and end?

You will find information about your membership subscription on your My Account page. The effective start date is the day you signed up and paid. Annual membership will expire exactly one year from that date. You will receive a reminder notice before your membership expires.